Privacy Policy

Last updated: 21 July 2026

This Privacy Policy explains what information Mute Market collects, how we use it, and who we share it with when you use our store (mutemarket.xyz) and our Discord server. By using our services, you agree to the practices described here.

1. Information We Collect

We only collect what we need to process orders and provide support:

• Order information — your email address, the products you buy, order amount, and invoice details.
• Payment information — handled entirely by our payment providers (e.g. Stripe, PayPal, or crypto processors). We never see or store your full card or banking details.
• Technical information — our store platform may log basic data such as IP address and browser information to prevent fraud.
• Discord information — if you link your purchases in our Discord, we store your Discord user ID and the email you verify, so we can assign buyer roles and rewards.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders;
• Provide warranty support and handle disputes;
• Verify purchases and assign Discord buyer roles, rewards, and benefits;
• Detect and prevent fraud, chargebacks, and abuse;
• Improve our products and service.

We do not sell your personal information to anyone.

3. Third-Party Services

We rely on trusted third parties to run the store. Each processes your data under its own privacy policy:

• Payment providers (Stripe, PayPal, crypto processors) — to process payments;

5. Your Rights

You may request to:

• Know what information we hold about you;
• Correct inaccurate information;
• Have your linking data removed (this also removes your buyer roles).

To make a request, open a support ticket in our Discord: https://discord.gg/mutemarket

6. Security

We take reasonable steps to protect your information. Verification codes are single-use and time-limited, sensitive credentials are never exposed publicly, and access to customer data is limited to authorised staff. No online service can guarantee absolute security, but we work to keep your data safe.

7. Children

Our products and services are not intended for anyone below the minimum age required to form a binding contract in their country. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be available on our store, and continued use of Mute Market means you accept the updated policy.

Questions? Open a ticket in our Discord: https://discord.gg/mutemarket